There may be some fields of human endeavor that have not yet been touched by the internet. If so, you can be pretty sure that this will change shortly and the internet will find a way to influence them. Certainly, such basic business functions as advertising and the generating of valuable leads are not among the untouched anymore. The Mortgage field is a highly competitive field and those with a strong online presence are going to have an important edge.
Mortgage websites are fairly common within the industry and Mortgage website design has extended the competition onto the internet as companies vie with one another to optimize their sites search engine rankings. The need for a highly functional and easily navigated site has fuel the competition to a fever pitch. Unfortunately, the mortgage broker has not been set free by the internet to enjoy a life time of fishing and relaxation while his website does all his work.
One of the most important functions of well designed mortgage websites is the generation of leads. This is done by inducing the visitor to the site to leave some information about them that would enable them to be contacted by the broker in person for follow up. One of the basic methods of doing this is the direct approach. This would involve the straight forward asking for contact information in order to be directly contacted. It is important when taking this approach to be clear and concise about why you are requesting phone numbers and addresses. If the purpose is to make a follow up phone call, make sure that is explained when asking for the information.
There are other methods for generating leads; however that are not as direct. One is to give something away. This is a time honored method of lead generation. Everyone likes to get something for nothing, and few are offended by a follow up. In fact, most people will expect it. The free item should be something related to mortgages. People are expecting a high degree of professionalism from their Mortgage broker. A good choice would be an informational booklet explaining different types of mortgages.
Another tested approach is to request an email address, or offer to send the information to an email. Internet users are much more willing to provide an email address than to give their home address or telephone number. Once you have an email, you have a way to make personal contact, establish trust, and more direct contact information usually will follow.